119,679 Anonymous Messages Sent
Tuesday, September 2, 2014

Frequently Asked Questions

What is TheAnonymousEmail?
Who can use TheAnonymousEmail.com?
Why do I have to give my name and billing address when registering?
Does TheAnonymousEmail.com sell subscriber information?
How do I know my message is truly anonymous?
How long will you store my old messages if I haven't deleted them?
How do I cancel my subscription?
What if I receive a threatening or offensive anonymous message?
Does TheAnonymousEmail.com monitor messages for illegal activity?
Can I send an anonymous message to more than one recipient at a time?
What if I don't have my recipient's email address?
Is there any limit to the number of anonymous messages I can send?
Is there any limit to the number of responses?
How can I manage all of my anonymous messages?
If I use TheAnonymousEmail.com at work, can my employer track my messages?
Under what circumstances might my identity as an anonymous message sender be revealed?
What can I do if my recipient hasn't opened my anonymous message?
What if I can't seem to clear out my login information -- it always appears when I open the site?
 
Question: What is TheAnonymousEmail?
 Answer: TheAnonymousEmail is a service that provides subscribers with the ability to send anonymous emails. Subscribers can also receive replies and continue dialogues by email with the parties they contact all while maintaining subscriber anonymity. TheAnonymousEmail does not monitor or inspect nor review the content of any emails subscribers create or send or the content of any emails sent to subscribers in response to their anonymous emails.
 
Question: Who can use TheAnonymousEmail.com?
 Answer: Any person 18 years of age or older with access to TheAnonymousEmail.com Web site and a valid credit card account can subscribe to TheAnonymousEmail.com service and send anonymous messages.
 
Question: Why do I have to give my name and billing address when registering?
 Answer: We need a valid credit card account to authorize your subscription, and every credit card must be validated with the account owner's name and correct billing address.
 
Question: Does TheAnonymousEmail.com sell subscriber information?
 Answer: TheAnonymousEmail.com may use the personal information you provide in setting up your account to let you know of additional products and services about which you might be interested. TheAnonymousEmail.com may also share your personal information with other service providers and businesses who may wish to offer to you additional products and services. TheAnonymousEmail.com will not include any content in this personal information, and TheAnonymousEmail.com will not use or share this personal information in any way which could compromise TheAnonymousEmail.com's obligation to maintain your anonymity, as provided in the service agreement. You have the option of electing not to permit TheAnonymousEmail.com to use or share your personal information for these purposes by opting out through your account settings
 
Question: How do I know my message is truly anonymous?
 Answer: Your messages are anonymous because of the technology architecture behind TheAnonymousEmail.com Web site. When you create an anonymous message on our system and hit Send, our Web server generates a random code for that individual message, and sends the email from a generic email From address. The recipient can only see the text you wrote for the message, and that the message came from TheAnonymousEmail.com servers. If the recipient wishes to reply, however, they click on the Reply link, and are taken to TheAnonymousEmail.com Web site to fill out a form and send you a reply. The form captures the random code from the original message, knowing how to route that reply to your subscriber account, even through the recipient sending the message does not know where the message is going. The next time you log into TheAnonymouseEmail.com, you can read the recipient's reply, and even reply back, turning the anonymous message into a dialogue without ever giving away your identity.
 
Question: How long will you store my old messages if I haven't deleted them?
 Answer: TheAnonymousEmail.com shall use commercially reasonable efforts to maintain storage of your email messages, provided however, that TheAnonymousEmail.com may delete stored messages over ninety (90) days old. In case of termination of your account, TheAnonymousEmail.com may immediately and permanently delete all messages, content, and records of your account.
 
Question: How do I cancel my subscription?
 Answer: To cancel your subscription, send a cancellation request letter with your name, account user name, credit card number, and billing address at least 10 days before your annual subscription renewal date to: TheAnonymousEmail.com, ATTN: Account Cancellation, 7740 E. Evans Road, Scottsdale, AZ 85260.
 
Question: What if I receive a threatening or offensive anonymous message?
 Answer: If you have received an anonymous message that you believe may violate TheAnonymousEmail.com's user agreement, you have two options:
(1.) Click the Opt-Out hyperlink at the bottom of the anonymous message, and choose to either opt-out of ever receiving messages from that particular subscriber again (opt-out from single sender), or opt-out of ever receiving messages from any subscriber at TheAnonymousEmail.com (opt-out from all senders); or,
(2.) Forward the message to our security department at service@TheAnonymousEmail.com and report your concerns.

TheAnonymousEmail.com does not allow subscribers to email or transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, disparaging, defamatory, vulgar, obscene, slanderous, libelous, presents a person in a false light, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; email or transmit any content that they do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); impersonate any person or entity, or falsely state or misrepresent their affiliation with a person or entity; email or transmit any Content that infringes any intellectual property rights (including patent, trademark, trade secret, copyright or other proprietary rights) of any party; email or transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, or use the Service or any of the equipment of TheAnonymousEmail.com to forward any of the foregoing from another source; email or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; attempt to interfere with the Service; violate or circumvent any applicable laws, court orders, statutes, or regulations, including local, state, national or international laws; harass or "stalk" any person; email or transmit or export any technical data from the United States to another country in violation of transmission or export laws.
 
Question: Does TheAnonymousEmail.com monitor messages for illegal activity?
 Answer: No, TheAnonymousEmail.com does not monitor, inspect or review the content of any emails you create or send, or the content of any messages sent to you in response to your anonymous emails.
 
Question: Can I send an anonymous message to more than one recipient at a time?
 Answer: No, to prevent spamming and to promote our service as a personal communications tool, we only allow one recipient per anonymous message.
 
Question: What if I don't have my recipient's email address?
 Answer: Several Web sites publish email address directories, including ADDRESSES.COM, ANYWHO.COM, GOOGLE.COM, INTELIUS.COM, and USSEARCH.COM
 
Question: Is there any limit to the number of anonymous messages I can send?
 Answer: No, with your annual subscription you can send as many messages as you wish.
 
Question: Is there any limit to the number of responses?
 Answer: No, once you have a dialogue going, it can include hundreds of responses within a single anonymous conversation chain.
 
Question: How can I manage all of my anonymous messages?
 Answer: The subscriber dashboard displays all the messages you have sent, when they were opened, or if they had any delivery issues. It also allows you to see responses from people to whom you sent anonymous messages, and reply to those responses to continue the dialogue. You can delete any message from your dashboard, and TheAnonymousEmail.com may delete your messages that are older than 90 days.
 
Question: If I use TheAnonymousEmail.com at work, can my employer track my messages?
 Answer: Possibly. Though TheAnonymousEmail.com system secures your privacy, anything you do on a computer can be captured at either the desktop or network level. If your employer is monitoring your individual workstation processes, or monitoring your Internet usage, your use of TheAnonymousEmail.com could be tracked.
 
Question: Under what circumstances might my identity as an anonymous message sender be revealed?
 Answer: TheAnonymousEmail.com may disclose your identity and message content if necessary (1) to comply with a legal order from a court, regulatory agency or other governmental authority, (2) to enforce the terms of this Agreement, or (3) in TheAnonymousEmail.com's sole judgment, to protect any persons or entities from imminent harm.

TheAnonymousEmail.com will attempt to notify you before we release such information, and provide you with information to allow you to pursue legal remedies to block such a release. TheAnonymousEmail.com is under no other obligation to assist you in challenging a release of such information.
 
Question: What can I do if my recipient hasn't opened my anonymous message?
 Answer: If an anonymous message has not been opened seven days after it has been sent, you will see a "snail mail" icon appear on your message dashboard next to the message. You then have the choice to send a letter to the recipient with the US Postal Service (for a nominal fee), notifying the intended recipient that an anonymous message is waiting for them at TheAnonymousEmail.com.
 
Question: What if I can't seem to clear out my login information -- it always appears when I open the site?
 Answer: Your login information may have been saved with Microsoft Internet Explorer's AutoComplete function. To check, go to the Tools menu on Internet Explorer, and select Internet Options. Click on the Content tab and then click on the AutoComplete button. Is the "User names and passwords on forms" box checked? If it is, that's why the information is being stored. To prevent the login information from continuing to appear, you must un-check the "User names and passwords on forms" and restart your browser.
 

 

 

 

 


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